FAQs

Does the library have WiFi?

Yes, the library has public WiFi. No password is required. The network is called "Library-Guest." Use of Bridgewater Public Library's internet connection constitutes acceptance of our Computer & Internet Use Policy.


How do I get a library card?

At any SAILS Library, provide photo ID and proof of your current address. If your Massachusetts License or State ID lists your current address, that’s all you need. See other forms of acceptable proof of identification and address.

Children ages 5-16 may sign up for a library card with a parent or guardian present. Parent or guardian's signature and proof of address is required. 

Patrons can register for a temporary virtual library card for immediate access to library resources. Online registrants will be required to pick up a physical card before the virtual card expiration date in order to continue using library resources.

For even more online resources, Massachusetts residents can register for an eCard from the Boston Public Library.


How do I access my library account?

You can access your library account by clicking My Account in the upper right hand corner of any page on this site. Enter your library card number and PIN (usually the last four digits of your phone number), then click the "Log In" button. (If you have forgotten your PIN, you can have it emailed to the email address listed in your library record. You can also call the Library at 508-697-3331).

You can also access your library account from the SAILS Library Network Catalog. Click "My Account" in the top menu, where you will enter your library card number and PIN.

Once logged in to your library account, you can check the status of items currently checked out to you; renew items; place, cancel, and suspend holds; and create lists of interesting items.

For more information on how to use the online catalog, visit the Catalog FAQ page.


I don't know my PIN.

Your PIN is usually the last four digits of the phone number you provided when you signed up for your card. If you have forgotten your PIN, you can have it emailed to the email address listed in your library record. You can also call the Library at 508-697-3331.


How do I renew my materials from home?

Most libraries in the SAILS Network offer one automatic renewal on their library materials, as long as the item is not on hold for another patron. Three days before the due date, you will receive an email or a text notification* letting you know that the item has been renewed, or is due.

You can renew your library materials online up to four days ahead of the due date. To do this, click My Account in the upper right hand corner of any page on this site. Enter your barcode and PIN.

  • Your barcode is your library card number without the spaces
  • Your PIN number is the last four digits of your phone number

Once logged in, you will be in the Personal Information tab. Click on the Checkouts tab, where you will see the items currently checked out on your card. To renew specific items, check the box to the left of the item's image and click the blue Renew button above the list. To renew all items, check the Select All box to the left of the Renew button. 

You can also access your account through the SAILS Library Network Catalog. Click on the link for "Log In" located on the top right of the screen to log in.

*Please note that if you have opted for voice notifications by phone, you will not receive an auto-renewal message, although you may still check your item status and due dates online through your account, or by calling 508-697-3331.


How do I place a hold on an item?

You can place items on holds through your online account. To do this, click My Account in the upper right hand corner of any page on this site. Enter your barcode and PIN.

  • Your barcode is your library card number without the spaces
  • Your PIN number is the last four digits of your phone number

Search for the item that you are interested in and press the blue Place Hold button to the right of the item. You can place multiple holds at once by checking the small boxes to the left of each item that you are interested in, and then selecting Place Hold(s) from the Select an Action pull down menu. You will need to confirm the SAILS Library where you will pick up the item(s), and press Place Hold(s).


How do I search for an item?

You can search for items online through the SAILS Library Network Catalog by clicking Catalog Search in the top right corner of any page on this site.


How do I download an ebook, audiobook, or music?

For information on how to use Overdrive, Libby, and Hoopla, visit our Ebooks, Digital Audiobooks & more page. Follow the instructions below each service to get started.

Overdrive quick tips:

Click on the link for Overdrive.

You will then need to log in. Click the blue Sign In button on the upper right hand side. Select "SAILS Library Patrons" from the pull-down menu, and enter your card number and your PIN.

  • Your Card Number is your library card number without the spaces
  • Your PIN number, by default, is the last four digits of your phone number (unless you have requested a different number). If you have forgotten your PIN Number, you can have it emailed to the email address listed in your library record. You may also call the Library at 508-238-2000.

How do I copy or print at the library?

Print Icon PRINTING

Printing can be done from any of the library's public computer stations located on the first floor by logging in using your library card. If you do not have a library card, please ask for a guest pass at the Reference Desk.

Printed documents can be picked up from the librarian at the Reference Desk.

  • Printing costs $0.25 per page. Double sided prints = 2 pages. We accept cash only. You can pay for your prints when you pick them up from the Reference Desk.

*Note: You are required to pay for all pages you print regardless of your intent. If you are unsure how to print, or how many pages your document is, please ask for assistance prior to sending your document to the printer.

Copy Icon COPYING

To make copies, visit our public photocopier located next to the Circulation desk in the Adult Fiction section. There are instructions posted for your convenience or you may ask a librarian for assistance.

  • Copies cost $0.25 per page. Please use the vending station located to the right of the photocopier to pay for your copies. We accept cash only.

Fax Icon FAXING

Please visit the Reference Desk for fax service. We provide outgoing fax service ONLY. No incoming faxes will be accepted.

  • The cost to fax is $1.00 per page with a maximum number of 20 pages per fax. We accept cash only.
  • Only faxes within the Continental United States or to a toll free 800 number are accepted.

Flatbed scanner iconSCANNING

  • The library makes available an HP ScanJet Pro 2500 f1 flatbed scanner for public use.
  • Detailed instructions on the operation of the scanner can be found at the scanning station.
  • Additional assistance can be requested at the Reference Desk.
  • Please be sure to bring a USB flash drive in order to save your scanned items.